Duration

In progress
May 2023
Present

Team

6 product designers in a team
Game design team
Development team
Our stakeholder (CEO)

Tools

Figma
Miro
Adobe suits
ClickUp

Project Overview

It is my design work at Healinghand Tech.


HealthTech company specializes in wearable devices designed to facilitate home-based rehabilitation for stroke patients through gamified treatments. Our team focus on creating a B2B Web design therapist dashboard to enhance therapist-patient interaction and support.

It is my design work at Healinghand Tech.


HealthTech company specializes in wearable devices designed to facilitate home-based rehabilitation for stroke patients through gamified treatments. Our team focus on creating a B2B Web design therapist dashboard to enhance therapist-patient interaction and support.

It is my design work at Healinghand Tech.


HealthTech company specializes in wearable devices designed to facilitate home-based rehabilitation for stroke patients through gamified treatments. Our team focus on creating a B2B Web design therapist dashboard to enhance therapist-patient interaction and support.

My Role

UX Research: Semi-structured Interviews, A/B Testing.

UX Design: Goal Setting Flow, Program Builder Feature

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Project Review

Impacts

Enhanced working efficiency

We achieved a 40% boost in therapist efficiency through the integration of innovative features, enabling them to concurrently manage a higher number of patients.

We achieved a 40% boost in therapist efficiency through the integration of innovative features, enabling them to concurrently manage a higher number of patients.

We achieved a 40% boost in therapist efficiency through the integration of innovative features, enabling them to concurrently manage a higher number of patients.

Improved User Engagement

We accomplished a 30% increase in user engagement by employing A/B testing and continuous iterative enhancements for the program builder feature.

We accomplished a 30% increase in user engagement by employing A/B testing and continuous iterative enhancements for the program builder feature.

We accomplished a 30% increase in user engagement by employing A/B testing and continuous iterative enhancements for the program builder feature.

Consistent Workflow

We collaborated with the game design team to create a consistent design system and aligned it with Material 3 for more efficient development.

Project Overview

Previous Design

This is a really good starting point for us to get the general idea of this new project. 

Things to be improved:

1

We must refine our approach to displaying treatment data, ensuring it remains clear and intuitive for therapists.

2

The general dashboard is hard to navigate to get the information therapists look for.

3

It’s just a simple mock up that lacks many important functions.

CHALLENGE

CHALLENGE

A notable 56% of brands continue to encounter difficulties when it comes to identifying the most suitable influencers for their campaigns.

CHALLENGE

A notable 56% of brands continue to encounter difficulties when it comes to identifying the most suitable influencers for their campaigns.

Our mission is to develop an efficient tool for stroke therapists, streamlining documentation, assessment, tracking, and timely patient feedback. To realize our mission, there is significant work ahead. Designing a product for the healthcare industry requires a lot of domain knowledge. We will commence with comprehensive research to gain a deeper understanding of healthcare industry.

CHALLENGE

A notable 56% of brands continue to encounter difficulties when it comes to identifying the most suitable influencers for their campaigns.

CHALLENGE

A notable 56% of brands continue to encounter difficulties when it comes to identifying the most suitable influencers for their campaigns.

Design Research

Iteration on the interview questions list

As a result of our research, we have fine-tuned our objectives to be more precise and aligned with the insights we've gained.

Previous Goal

Understand therapists’ workflow on stroke patients treatment and their experience in stroke telerehabilitation treatment.

Current Goal

1

Clarify Goal Setting and Execution

Our primary goal is to gain a comprehensive understanding of the process of setting treatment goals and their seamless execution within the treatment regimen.

2

Enhance Patient Compliance

We aim to explore strategies for maintaining and improving patient compliance throughout the treatment journey.

3

Deepen Understanding of Self-Report Assessment

We seek to delve deeper into the techniques and methods used to assess and utilize self-reports in treatment assessments.

4

Examine Caregiver Roles

Lastly, we intend to investigate the integral roles that caregivers play in the entire treatment process, examining how their involvement impacts the overall treatment outcomes.

Click to see the second interview questions list

Project Overview

Brainstorm and insights generation

Insights

1

Patient-Centered Goal Setting

It's evident that therapists collaborate closely with patients to establish goals that are not only realistic but also deeply meaningful to the patients themselves.

2

Self-Report Metrics

The level of assistance patients require and the perceived difficulty of their experiences emerge as the two pivotal factors in their self-reports. These factors significantly influence their treatment progress.

3

Iterative Therapy Interventions

The therapeutic interventions employed are characterized by their iterative nature. This iterative approach allows for adjustments and improvements as the treatment progresses.

4

Motivation through Efficient Progress Demonstration

We've observed that efficient demonstration of progress plays a motivational role in encouraging patients to remain compliant with their treatment plans.

Project Overview

Presentation with CEO

Our promoted MVP features

Goal Setting

Visualization on patients’ self-report

Program builder I

Program builder II

Feedback from CEO

Project Overview

Design System

Thanks!

Thanks!

Thanks!

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